FAQ

Frequently Asked Questions

How long does delivery take?: Orders are processed within 1–2 business days. Delivery within Morocco typically takes 2–5 business days depending on your city.
Do you ship outside Morocco?: We currently ship within Morocco. International shipping is coming soon — sign up to our newsletter to be the first to know.
What payment methods do you accept?: We accept credit and debit cards (Visa, Mastercard) and cash on delivery (COD) for orders within Morocco.

Can I return or exchange my order?: Yes. We accept returns and exchanges within 14 days of delivery, provided items are unworn, unwashed, and in original condition with tags attached.
How do I start a return?: Email us at contact@morea.website with your order number and reason for return. We will guide you through the process.

How do I find my size?: Check our Size Guide for detailed measurements. Our pieces are cut with a relaxed modest fit — if in doubt, size up.
Are the sport hijabs suitable for all sports?: Yes. Our sport hijabs are designed for a wide range of activities including running, gym training, cycling, and team sports. They are compatible with helmets and headphones.
How should I care for my Morea pieces?: Machine wash cold on a gentle cycle. Do not tumble dry — lay flat or hang to dry to preserve the shape and fabric quality.

We’re happy to help. Contact us at contact@morea.website and we’ll get back to you within 24 hours.